info + policies
POLICIES
✷ please refer to the size charts in the listings before ordering to ensure you order the correct size
✷ by ordering from me you understand that since each item is screen/block printed by hand there may be slight variations between pieces as is the nature with hand crafted goods
✷ I do not accept returns or exchanges
✷ I do not take custom orders
SHIPPING
✷ packages ship out from Thunder Bay, Ontario
✷ please make sure you have provided the correct mailing address, I am not responsible for items lost if you have given the wrong address
✷ USA small packet air/surface and International small packet air/surface do not come with tracking
✷ I am not responsible for any lost or stolen parcels
✷ all orders are shipped via Canada Post within 5-7 business days of purchase unless otherwise stated in the listing (ie. pre-order or made to order items have different turn around times)
✷ I go into town to the post office to send things out once a week
✷ all packages are marked as ‘sale of goods’ with the correct value. International customers are responsible for any duty/customs fees
LOCAL PICK UP
✷ local pick up (in Thunder Bay) is currently Saturday's from 12pm-3pm. You will be contacted by email when your order is ready for pick up.
✷ orders must be in by Friday at noon to be ready for pick up that same Saturday